When Closed
Transparent Architecture

How the receptionist works.

The test stays in your browser. The website scan shows all of its work before you speak a single word.

  1. 01Automatic Website Read

    The 30-Page Website Scan

    Paste your public business website URL. Our crawler follows your sitemap and public links—up to 30 pages—prioritizing booking, hours, FAQ, and contact pages ahead of blog articles. You immediately see every page address, recognized booking tool, Google Maps listing, and extracted hours.

    Sitemap & Page Priority24 pages read
    • /hours-and-locationMon–Sat 9am–6pm
    • /book-a-tourFareHarbor Detected
    • /contact-us4 Form Fields Extracted
  2. 02Owner Guardrails

    Confirm Facts & Approve Booking Links

    You review and adjust anything the scan found, including the email address where caller notes should go. You explicitly check which booking or payment links the assistant is allowed to read aloud. It never invents a price or asks for a credit card number over the phone.

    Approved Links (Owner Confirmed)

    ✓

    FareHarbor Checkout

    harbortrolley.com/book

    Card Safety Rule: Never asks for or stores credit card numbers on a call.
  3. 0310-Minute Voice Studio

    Risk-Free Browser Voice Test

    Before any customer ever hears it, talk to your receptionist right in your browser using your microphone for up to 10 minutes. Ask about your hours, services, or group policies to hear how naturally it responds.

    Browser Microphone Active · 09:42 left

    “What time does the Friday harbor tour board?”

    Test your receptionist’s answers in real time before forwarding a single customer call.

  4. 04Structured Lead Delivery

    Instant Email Lead Notes

    When a caller leaves their name and contact info, a clean structured summary note is emailed to your team immediately. If a human needs to step in, the note flags 'Person Needed' at the top. A hang-up during the state-compliant opening greeting keeps nothing.

    Emailed Lead SummaryPerson Needed

    Caller: Sarah M. · (207) 555-0148

    Request: Private charter for 24 guests on Oct 18.

  5. 0524/7 Call Forwarding

    Forward Your Existing Business Line

    Keep the phone number your customers already know. Forward every inbound call, or set conditional forwarding so only busy and unanswered calls route to When Closed. You can still place outbound calls normally.

    Standard Carrier Forwarding Codes

    When Busy / No Answer

    *71 + Receptionist #

    All Calls (24/7 Mode)

    *72 + Receptionist #

    Works with Verizon, AT&T, T-Mobile, Spectrum, Comcast Business & VoIP lines.

Ready to see what we find on your site?

Paste your URL and review the 30-page scan in under a minute.